Privacy Policy

1. General Privacy Policy

In accordance with the General Data Protection Regulation 2016/679, of the European Parliament and of the Council, of 27 April 2016, this Privacy Policy aims to make known the way in which FENORGIL S.L. collects, processes and protects the personal data of the people who access or use its services.

DATA CONTROLLER

FENORGIL S.L. (hereinafter "MARMARINA")
CIF: B52531100
Registered in the Mercantile Registry of Asturias in Volume 4141, Folio 66, Page AS-48334. 1st Registration
Postal Address: Calle Carreño Miranda 11, sexto, 33401 Avilés
Email: dpo@marmarina.com

PURPOSES OF PROCESSING PERSONAL DATA

MARMARINA processes the personal data collected, as the case may be, for the management of customer service and people interested in MARMARINA's products, customer loyalty, sending newsletters and commercial communications to inform the organisation's products and services, inviting them to events and holding competitions, as well as for the creation of profiles linked to the preferences of users without this implying the adoption of automated decisions that generate effects for people.

With respect to each of the services offered, the user will find on this privacy portal a specific information policy regarding the processing of the personal data requested for the execution of the service in question.

ORIGIN OF THE DATA

The personal data collected comes directly from the information provided by the persons to whom such data refers.

ACCURACY AND VERACITY OF THE DATA PROVIDED

The users of MARMARINA's services guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated.

CONSERVATION

The personal data provided will be kept for as long as they are necessary to meet the purposes for which, in each case, they have been collected in order to maintain the relationship or link of the interested party with MARMARINA and their deletion is not requested by the person, and they will also be kept in accordance with the legal deadlines for compliance with legal obligations required of MARMARINA.

LEGITIMATION. LEGAL TITLE ENABLING THE USE OF DATA

The legitimacy for the processing of the data by MARMARINA will be carried out in the terms established by Article 6 of the European General Data Protection Regulation, relating to ordinary data, or, where appropriate, Article 9 of said European Regulation relating to special categories of data, the person who owns the same being informed of the title or titles of lawfulness that apply to each provision of service. and which may be consent, the execution of a legal relationship to which the person is a party, compliance with a legal obligation or the legitimate interest of MARMARINA in the development of its services and competencies.

RECIPIENTS

During the processing of personal data, MARMARINA will not make any transfer of these except in compliance with a legal obligation or with the prior authorisation of the person to whom it will be requested if necessary, informing them of the consequences that failure to do so may entail and, specifically, the impossibility of providing the service in question. The provision of the different services may require the use of communications to computer service companies acting as MARMARINA data processors, subject to conditions of confidentiality and security in the processing of data, and may be located outside the European Union under the legal provisions that authorize it.

RIGHTS

MARMARINA provides interested parties with the exercise of the following rights related to the processing of their personal data:

  • Right to request access to your personal data.
  • Right to request its rectification or deletion.
  • Right to request the restriction of your processing.
  • Right to object to processing.
  • Right to data portability.
  • Right to withdraw the consent given.

Any person has the right to obtain confirmation as to whether MARMARINA processes personal data concerning them, and interested parties may access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which they were collected.

In certain circumstances, interested parties may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defence of claims. In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data.

In this case, MARMARINA will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.

If you have given your consent for a specific purpose, the data subject has the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.

To this end, you may write to MARMARINA by email to the electronic address dpo@marmarina.com or to the postal address Calle Carreño Miranda 11, sexto, 33401 Avilés.

MARMARINA does not make automated decisions in the processing of any of the data referred to in this policy.

If you feel that your rights regarding the protection of your personal data have not been satisfied, you can lodge a complaint with the competent Data Protection Agency via its www.aepd.es website.

2. Privacy Policy Regarding Our Customers and Users

We process data of our customers and users, when they register on our platform or carry out a purchase process.

PURPOSE

What do we process your data for?

MARMARINA processes the data provided for the following purposes:

  • Manage the relationship with the customer throughout the process, from their interest expressed in consulting or viewing items in establishments in the framework or through the website to after-sales service.
  • Analyse the profiles of preferences and interests in the brand, activity carried out on the website and purchase of products, as well as the monitoring of the brand by the person, without this implying the adoption of automated decisions that generate effects for people.
  • Manage the customer loyalty process.
  • To manage the sending of newsletters and commercial and informative communications of the organisation's products and services, based or not on preferences, as well as the sending of birthday greetings, through physical and/or electronic means.
  • Manage invitations to events and participation in competitions.
  • Monitoring and accounting activity of sales generated from the newsletter, which allows determining the origin and consumption of buyers.
  • To deal with queries, complaints, claims and/or suggestions obtained from the contact channels with the organisation for customer service.
  • Legal compliance with the anti-money laundering regulations to which jewellery shops are obliged.
LEGITIMATION

What is the legitimacy for the processing of your data?

The legal bases for the processing of the data are as follows:

  • Registered users: The execution of the conditions of use of the platform.
  • Clients: The execution of a contract for the sale or provision of services to which it is a party.
RECIPIENTS

To whom will your data be communicated?

  • Your data will be communicated to suppliers located in the European Union to provide support and maintenance to our platform. These providers operate under strict guarantees and security measures to ensure the protection of your data.
  • In the case of online purchases, your data may be communicated to our logistics, transport and delivery services, and/or collaborating establishments of the same.
  • For the sending of communications, the data may be communicated to marketing and advertising service providers.
CONSERVATION

The storage time will depend in any case on the processing carried out on your personal information. Certain accounting, tax, consumer and data protection regulations may require us to keep certain customer and user data for a set period of time.

RIGHTS

What are your rights when you provide us with your data?

  • Any person has the right to obtain confirmation as to whether MARMARINA is processing personal data concerning him/her.
  • Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which they were collected.
  • In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defence of claims.
  • In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In such a case, MARMARINA will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.
  • Interested persons may request data portability to obtain the data they have provided to MARMARINA in a structured, commonly used and machine-readable format, to be downloaded by themselves or transmitted from MARMARINA to another entity.
  • The interested party can exercise their rights by sending an email to the address dpo@marmarina.com
  • In addition, you can file a complaint with the Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and/or email address indicated on page www.aepd.es.
SAFETY

The data will be treated confidentially and subject to appropriate technical and organisational security measures to prevent its alteration, loss, processing or unauthorised access.

3. Privacy policy newsletter

PURPOSE

What do we process your data for?

MARMARINA processes the data provided for the following purposes:

  • The data will be treated confidentially and subject to appropriate technical and organisational security measures to prevent its alteration, loss, processing or unauthorised access.
  • Manage invitations to events and participation in competitions.
  • Monitoring and accounting activity of sales generated from the newsletter, which allows determining the origin and consumption of buyers.
LEGITIMATION

What is the legitimacy for the processing of your data?

The legal bases for the processing of the data are as follows:

  • Consent (art. 6.1.a) and legitimate interest for the purposes indicated above, referred to in article 6.1.f) of the European Data Protection Regulation.
RECIPIENTS

To whom will your data be communicated?

The management of the data does not involve the international transfer of said data.

CONSERVATION

We keep the data for sending commercial communications and profiles until the request to unsubscribe from the person occurs.

RIGHTS

What are your rights when you provide us with your data?

  • Any person has the right to obtain confirmation as to whether MARMARINA is processing personal data concerning him/her.
  • Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which they were collected.
  • In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defence of claims.
  • In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In such a case, MARMARINA will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.
  • Interested persons may request data portability to obtain the data they have provided to MARMARINA in a structured, commonly used and machine-readable format, to be downloaded by themselves or transmitted from MARMARINA to another entity.
  • The interested party can exercise their rights by sending an email to the address dpo@marmarina.com
  • In addition, you can file a complaint with the Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and/or email address indicated on page www.aepd.es.
SAFETY

The data will be treated confidentially and subject to appropriate technical and organisational security measures to prevent its alteration, loss, processing or unauthorised access.

4. Events Privacy Policy

PURPOSE

What do we process your data for?

MARMARINA processes the data provided for the following purposes:

  • To manage personal information relating to people belonging to or outside the organisation for the development and participation in events, reports and acts related to the presentation of the organisation's products or services, the opening of establishments, the publication of presentation formats to the media or the general public, as well as audiovisual recording of the same.
  • Management of the personal information collected on the occasion of the celebration of such events for the sending of commercial and informative information on the organization's products and services based or not on preferences.
LEGITIMATION

What is the legitimacy for the processing of your data?

The legal bases for the processing of the data are as follows:

  • Consent of individuals, referred to in Article 6.1.a) of the European Data Protection Regulation.
  • Legitimate interest in sending commercial and informative communications about products and services, referred to in Article 6.1.f) of the European Data Protection Regulation.
RECIPIENTS

To whom will your data be communicated?

The management of the data does not involve the international transfer of said data.

CONSERVATION

We keep the data related to the organization of events for a period of one year to deal with the complaints that, where appropriate, may arise from their realization.

We keep the data for sending commercial communications until the request to unsubscribe from the person occurs.

RIGHTS

What are your rights when you provide us with your data?

  • Any person has the right to obtain confirmation as to whether MARMARINA is processing personal data concerning him/her.
  • Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which they were collected.
  • In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defence of claims.
  • In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In such a case, MARMARINA will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.
  • Interested persons may request data portability to obtain the data they have provided to MARMARINA in a structured, commonly used and machine-readable format, to be downloaded by themselves or transmitted from MARMARINA to another entity.
  • The interested party can exercise their rights by sending an email to the address dpo@marmarina.com that will be available on the website.
  • In addition, you can file a complaint with the Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and/or email address indicated on page www.aepd.es.
SAFETY

The data will be treated confidentially and subject to appropriate technical and organisational security measures to prevent its alteration, loss, processing or unauthorised access.

5. Privacy Policy Contests

PURPOSE

What do we process your data for?

MARMARINA processes the data provided for the following purposes:

  • To manage personal information relating to participation in competitions organised by the firm.
  • To manage the sending of commercial and informative information on the organization's products and services, by physical and electronic means, based or not on preferences.
LEGITIMATION

What is the legitimacy for the processing of your data?

The legal bases for the processing of the data are as follows:

  • Consent of individuals, referred to in Article 6.1.a) of the European Data Protection Regulation.
  • Legitimate interest in sending commercial and informative communications about products and services, referred to in Article 6.1.f) of the European Data Protection Regulation.
RECIPIENTS

To whom will your data be communicated?

The management of the data does not involve the international transfer of said data.

CONSERVATION

We keep the data related to the organization of events for a period of one year to deal with the complaints that, where appropriate, may arise from their realization.

We keep the data for sending commercial communications until the request to unsubscribe from the person occurs.

RIGHTS

What are your rights when you provide us with your data?

  • Any person has the right to obtain confirmation as to whether MARMARINA is processing personal data concerning him/her.
  • Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which they were collected.
  • In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defence of claims.
  • In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In such a case, MARMARINA will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.
  • Interested persons may request data portability to obtain the data they have provided to MARMARINA in a structured, commonly used and machine-readable format, to be downloaded by themselves or transmitted from MARMARINA to another entity.
  • The interested party can exercise their rights by sending an email to the address dpo@marmarina.com
  • In addition, you can file a complaint with the Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and/or email address indicated on page www.aepd.es.
SAFETY

The data will be treated confidentially and subject to appropriate technical and organisational security measures to prevent its alteration, loss, processing or unauthorised access.

6. Privacy Policy Inquiries

PURPOSE

What do we process your data for?

MARMARINA processes the data provided for the following purposes:

  • To manage communication with people who contact MARMARINA through the enquiry channel (web form or others) to obtain information or direct queries to MARMARINA.
  • To manage the sending of commercial and informative information on the organization's products and services, by physical and electronic means, based or not on preferences.
LEGITIMATION

What is the legitimacy for the processing of your data?

Legitimate interest: art. 6.1.f) of the European General Data Protection Regulation.

RECIPIENTS

To whom will your data be communicated?

The management of the data does not imply the transmission of data to third parties unless required to comply with legal obligations or to support the service.

CONSERVATION

Personal data will be kept for the time necessary to respond to the request made by the person, being blocked where they will remain for a period of one year, being deleted after this period.

The data necessary to carry out studies for statistical purposes and those others that result in the quality of the service for users will be carried out by anonymizing the personal information obtained.

RIGHTS

What are your rights when you provide us with your data?

  • Any person has the right to obtain confirmation as to whether MARMARINA is processing personal data concerning him/her.
  • Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which they were collected.
  • In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defence of claims.
  • In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In such a case, MARMARINA will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.
  • Interested persons may request data portability to obtain the data they have provided to MARMARINA in a structured, commonly used and machine-readable format, to be downloaded by themselves or transmitted from MARMARINA to another entity.
  • The interested party can exercise their rights by sending an email to the address dpo@marmarina.com
  • In the event that the person considers that their rights have not been duly addressed, they have the right to file a complaint with the Spanish Data Protection Agency.
SAFETY

The data will be treated confidentially and subject to appropriate technical and organisational security measures to prevent its alteration, loss, processing or unauthorised access.